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Important Information.

Here you can find additional information regarding ordering, shipping, customs charges and more. It is worthwhile reading this section as it may answer any queries you may have.

Ordering & Shipping
 

I try to ship all orders with 2 - 3 working days. However, in busier periods it may take me 7 days to fufill your order. I run this business alone and it can be very time-consuming packing and shipping hundreds of orders.

You can also choose which shipping company you prefer to have ship your order. I use Royail Mail, Evri & DPD. International orders are always shipped using Royail Mail tracked.

If you are ordering from overseas please bare in mind that your order will take significantly longer. Again, I have no control over this. It can take between 2 and 5 weeks for your order to reach you. Please consider this BEFORE ordering.

A lot of international orders are sent tracked and I will always email you the tracking details so you can track the order yourself.

 

Please also allow time for your order to arrive. Whenever an order is shipped, I always send conformation via email.

INTERNATIONAL ORDERS

I may also remove some dies from their packaging in order to allow me to ship the order the quickest and safest way (ie, tracked ) This is not so that I can save on postage costs etc as the cost of postage goes from the weight of the parcel.

It is possible that you may also have to pay a customs fee to receive your order. I have no control over this at all. Again, please consider this BEFORE placing your order.

If you do have to pay a customs fee before your order can be delivered and do not pay or collect your order, Please be aware that I will not be able to refund you the postage cost of your order. I can refund you for the items you purchased but not the price it cost me to ship it.

RETURNS

Returns are only accepted if the item is damaged/faulty.

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