Important Information.

I try to ship all orders with 2 - 3 working days. However, in busier periods it may take me 7 days to fufill your order. I run this business alone and it can be very time-consuming packing and shipping hundreds of orders.

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You can also choose which shipping company you prefer to have ship your order. I use Royail Mail, Evri & DPD. International orders are always shipped using Royail Mail tracked.

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If you are ordering from overseas please bare in mind that your order will take significantly longer. Again, I have no control over this. It can take between 2 and 5 weeks for your order to reach you. Please consider this BEFORE ordering.

A lot of international orders are sent tracked and I will always email you the tracking details so you can track the order yourself.

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Please also allow time for your order to arrive. Whenever an order is shipped, I always send conformation via email.

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INTERNATIONAL ORDERS

I may also remove some dies from their packaging in order to allow me to ship the order the quickest and safest way (ie, tracked ) This is not so that I can save on postage costs etc as the cost of postage goes from the weight of the parcel.

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It is possible that you may also have to pay a customs fee to receive your order. I have no control over this at all. Again, please consider this BEFORE placing your order.

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If you do have to pay a customs fee before your order can be delivered and do not pay or collect your order, Please be aware that I will not be able to refund you the postage cost of your order. I can refund you for the items you purchased but not the price it cost me to ship it.

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RETURNS

Returns are only accepted if the item is damaged/faulty.

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